Magalhaes, Joao, and Vanda Lima. “QUALITY MANAGEMENT AND DIGITAL TRANSFORMATION IN A PORTUGUESE HEI: A PROCESS MANAGEMENT APPROACH”. International Scientific Conference Strategic Management and Decision Support Systems in Strategic Management (February 29, 2024): 131-139. Accessed November 13, 2024. https://sm.ef.uns.ac.rs/index.php/proceedings/article/view/349.