Management Dynamics in SMEs: Examining the Interaction Between Employee Attitude, Technology, and Structure

Authors

  • Viktorija Petrov University of Novi Sad, Faculty of Economics in Subotica
  • Zoran Drašković University of Novi Sad, Faculty of Technical Sciences
  • Đorđe Ćelić University of Novi Sad, Faculty of Technical Sciences
  • Zorica Uzelac University of Novi Sad, Faculty of Technical Sciences

DOI:

https://doi.org/10.46541/978-86-7233-397-8_121

Keywords:

Organizational Culture, Knowledge Management, Infrastructure Capability, Employee Attitude, Performance Improvement, Quantitative Research

Abstract

The objective of this research was to evaluate the knowledge management capability as a precondition for successful management dynamics in an organization. The paper examines the three key pillars that constitute knowledge management infrastructure capability. The survey was conducted in Serbia on a sample of 761 respondents, from 86 SMEs, and 15 different industry sectors. Applying the criteria defining stronger factor homogeneity and higher instrument validity, the most influential constructs were identified as: Employee Attitude, Technology and Structure. These pillars provide a firmer structure for knowledge management infrastructure capability model for SMEs in Serbia. The result of the research presented in the paper underlines the segment of knowledge management infrastructure capability that should be of special interest for management decision making.

Published

2021-07-09

How to Cite

Petrov, V., Drašković, Z., Ćelić, Đorđe, & Uzelac, Z. (2021). Management Dynamics in SMEs: Examining the Interaction Between Employee Attitude, Technology, and Structure. International Scientific Conference Strategic Management and Decision Support Systems in Strategic Management, 276-279. https://doi.org/10.46541/978-86-7233-397-8_121