THE IMPORTANCE OF MANAGING HUMAN RESOURCES DURING THE COMPANIES’ MERGING PROCESS

Abstract

Mergers and acquisitions represent effective strategies of the companies’ internationalization, aiming towards better competitive positioning. During the implementation of these forms of restructuring, companies put their focus on the financial and business aspects, while the psychological effect these changes have on the employees is mostly ignored. Due to the inadequate leadership during the implementation of changes, employees can face fear and uncertainty, which will directly influence the reduction of their satisfaction, lower performances. and a possible tendency towards job change. The goal of the conducted research is to review the influence that mergers and acquisitions have on the fear and uncertainty of the employees, as well as the importance of the transformational leaders’ support during the implementation of these changes. The research was conducted on the example of the acquisition of a bank, which was a member of a French grouping working on the grounds of the Republic of Serbia, by another international bank. The research included 104 respondents and was carried out through a survey questionnaire