Barriers in the Implementation and Adoption of Cloud ERP Systems

Abstract

For the digitization and integration of internal business processes and data, organizations have been relying on the use of ERP systems for decades. They have evolved from their predecessors MRP, MRP II, on-premise ERP 1.0 from the 1990s to ERP 1.0+ from the 2000s and now into ERP 2.0 systems based on cloud computing technology. Today, cloud ERP systems represent the dominant type of information systems on which organizations base their business, making it essential to comprehensively consider all the benefits they offer. On the other hand, it is realistic to expect certain complications that arise during the crucial phases in the lifecycle of cloud ERP systems, namely, the implementation and adoption phases. The aim of this paper is to review relevant scientific works and highlight the obstacles that burden the implementation and adoption of cloud ERP systems. The outcome of this study, in the form of identified and described barriers of cloud ERP systems, can be beneficial to various levels of management during the implementation and adoption of cloud ERP systems.